Shipping Policy

Last Updated: [Date]

Thank you for shopping with ZYLOMART OFFICIAL. We aim to process and deliver your orders as quickly and reliably as possible.

Order Processing Time

All orders are processed within [1–3 business days] after payment is successfully received.

Orders are not processed or shipped on weekends and public holidays. During sales, promotions, or holiday periods, processing may take a little longer.

Shipping Time

Once your order has been processed, the estimated delivery time is:

• Pakistan: [2–5 business days]

• International Orders: [7–15 business days]

Please note that delivery times are estimates and may vary depending on your location, courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery address and order details.

Free Shipping: [Mention if applicable, e.g. Free shipping on orders over Rs. 3,000.]

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation with tracking information, if available.

You can use the tracking number provided to check the status of your shipment.

Incorrect or Incomplete Address

Please make sure that your shipping address, phone number, and other contact information are correct before placing your order.

We are not responsible for delays or failed deliveries caused by an incorrect, incomplete, or inaccurate shipping address provided by the customer.

If an order is returned to us because of an incorrect address or failed delivery attempt, additional shipping charges may apply for reshipment.

Delayed or Lost Packages

If your package is delayed, please contact us at ZYLOMARTOFFICAL@GMAIL.COM with your order number.

If a package is confirmed as lost by the shipping carrier, we will work with the carrier to resolve the issue and determine the appropriate solution.

Damaged Packages

If your package arrives damaged, please contact us within [24/48 hours] of delivery and provide photos or videos of the package and the damaged item.

We will review the case and assist you according to our Return & Refund Policy.

International Shipping

For international orders, customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are not included in the product price or shipping fee unless specifically stated at checkout.

Contact Us

If you have any questions about your order or our shipping policy, please contact us:

Email: [Your Email Address]
Phone/WhatsApp: 03337009782
Business Address: LIAQUAT MARKET STSTION ROAD MOBILE MARKET FAROOQI PLAZA NAWABSHAH

We will be happy to assist you.